2016 ford explorer power steering failure

I have never been so mistreated. I had the truck towed to Quirk Ford in Quincy Ma. I'll try to connect to my phone several times and have it just go back to my wife's phone. Lots of recalls, manufacturer and Honda. Six injuries have been allegedly attributed to the problem so far leading up to the recall. The failure mileage 70,000. It could be due to a low battery. He pulled to the side of the road. If your diagnostic evaluation leads you to the pump, you will need to put a new one on. The contact owns a 2016 Ford Explorer. Read through the service manual to figure out the steps for your vehicle. Would have been nice if they figured it out while still under bumper to bumper warranty. They could never figure out what was wrong with it. The most recently reported issues are listed below. My frustration is my input was not requested for this. The 2016 Ford Explorer is praised for its high tech interior, comfortable ride and powerful engine. If the light is on the dashboard, you can use your code scanner for hunting down the problem. Based on my experience with this issue, I strongly recommend a safety bulletin and a recall be issued. 2017 Explorer is not as good as my old 2005. Loved it for so long but was being repaired constantly. Ford Corporate refuses to honor this as a safety recall or safety issue despite the substantial complaints filed with the NHSTA. . I was unable to turn the steering wheel in any direction as if it had completely seized. Take the alignment tool from the kit. I am thankful no one was hurt, but not really too comfortable with the dealer saying its a voltage issue. There is an odd odor coming from exhaust. This is a safety issue, the car is difficult to control at high speeds and almost impossible to control at slow speeds, especially if you're making a turn. Five tow bills now with less than 10,000 miles and yet Ford says there is nothing wrong with the car. If the steering fluid isnt topped off completely, you could start running into trouble. (things to consider before ever buying a Ford again). The contact stated that the electrical service light illuminated. It's not so much a noise and a sensation, and a slight grinding feeling on the underside of the vehicle. The manufacturer was contacted. This is an expensive fix that owners claim happens at relatively low mileage. The most recently reported issues are listed below. I have turned in a complaint to Ford and it has not helped no calls back from Ford. 2013 Ford Explorer overheats because the radiator is cracked and needs to be replaced. My car steering wheel gets hard and the and the symbol said that steering fail. Each time I'm told if it's not giving a code at the time i bring it, there's nothing that can be done. My husband had to change the axle because it was leaking. They indicated 2 - 3 weeks but that was a guess. I called the dealership and long story short they told me there is nothing they can do until it happens again. The power steering leak's main causes deal with the breakdown of parts and lack of lubrication in your car's internal systems. Until I turned it on one day at a sonic drive in and would not steer . Given the lower mileage of my vehicle, this significant repair both from a safety and monetary standpoint would indicate this is a defect of the 2016 Ford Explorer, and it is unclear why this isn't the subject of a manufacturer recall based on other owner experiences found online. (CNN) -- Ford has recalled nearly 775,000 of its popular Explorer sports utility vehicles around the world following reports of six injuries related to steering issues in North America. I have been having intermittent steering problems for a month. tends to be a pretty straightforward process: you pump the oil fluid out of the power steering fluid reservoir, then refill it with fresh power steering fluid and replace the cap. When you're ready to buy your next car, CoPilot helps you make sure you never get taken advantage of at the dealership. Took it to a Ford dealer and was told the rack and pinion need to be replaced for $2,560!!! I guess Ford is waiting for a fatality?!?! We paid $700 to fix or bandaid the problem last month. As a result an accident can result from loss of steering control. My mechanic was required to have the vehicle towed to him. Pulled over and turned off the car for a few minutes, when restarted it appeared to work fine. The issue is essentially a rear suspension fracturing. First the from bearings had to be replaced, then the back ones, weather stripping all falling apart, leather ripping on drivers side and console, and electrical issues. RELATED: 5 Symptoms of a Bad Wheel Alignment (Why you should fix it). Handles horrible on water or ice. The steering failure light came on about 2 weeks ago. The radio would turn off and all hands free devices wouldn't work. Its really silly. Last year it recalled the 2020 Explorer 10 times. The 2010s were a rough decade for the iconic Ford SUV. We recommend starting with the fuse because its possible that it has blown. Hydraulic vs Electric Power Steering Differences, Pros & Cons, Steering Wheel Hard to Turn? My tire pressure was 10lbs light due to the changes in temperature and it was around 10 deg. Drivers of 2017 Explorers have reported coolant leak, with repairs costing in the area of $500. Steering became difficult and eventually almost locked up. Great idea. The failure mileage was approximately 102,000. Download the CoPilot app and compare vehicles in your area, get notified about great deals, set alerts for new listings, and chat with experts for real-time advice. Specifically, owners of certain 2016-2018 Ford Explorer or Escape models report that a service assistant failure warning (e.g., "steering fault" or "steering assist fault") will pop-up on their dashboard without warning while the car in operation, causing the steering . Unsubscribe any time. We love it so far but glad we bought it 2yrs old and almost half the price with 48k mi.on it. Ecoboost base 76k miles had a steering rack failure . 00 dollars for a new rack and pinion on 8-13-21 was given a release date on part for 8-24-21 then 8-25-21 and now 9-3-21 this is an emergency order thru Ford they was quick to take my money but cant deliver part. Automatic transmission. If the selling party does not want this test done, time to look elsewhere. Of them, over 550 cover steering issues. But worse then all the issues I had with the car, was the Ford dealership. The vehicle was not yet repaired. 1 Steering Is Tight problem Failure Date: 02/13/2021 Tl the contact owns a 2016 Ford Explorer. Traveling at approximately 65mph on the highway, while beginning to enter a slight turn in the highway, the steering wheel "froze" as if the vehicle was off. My son just started driving too, and this is the car available to him. Both the traditional and electrical power steering systems have pumps, even though they operate differently. Troubleshooting an electrical fault isnt always simple. We are lucky the family was not traveling fast on a highway. The third instance was June 24th 2021. I took it in to a repair shop where they said to fix it would require the rack to be replaced and programmed. The warranties on these vehicles are CRAP and to charge another arm and leg for the extended warranty is LUDICROUS! The repairs are going to cost just shy of $3000! If you can find anything unusual that could be the cause. But there are some issues that you really need to be on the lookout for if you are considering purchasing this year of Explorer. The problem has to do with an intermittent connection in the electric power steering gear. Also radio screen tends to go blank and have to restart car to fix. Anything could go wrong after many years of use. My Explorer has 65000 miles on it and it looks like this is a common failure for this vehicle. If you do be sure to have your vehicles VIN handy. The safety of me and my family could have been put at risk if the steering failed on the highway. Ford recalled 34,939 of its 2020-2021 F-350 Super Duty trucks with a 6.7-liter engine and single rear wheel axle due to a weld issue. brand new vehicle. I initially tried to identify if the steering wheel locking mechanism was to blame, but this was ruled out since the vehicle was actively in "drive" and no other issues were noted with the steering wheel. Summary: Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The dealer called me later that day and informed me that the entire steering rack must be replaced and will cost $1750.00. Otherwise, the same thing is going to happen, or you could even lose power steering completely. I was angry after a 10 second search to find that the Explorer has a history of this failure. Today, we have electric power-assisted steering systems. The 2021 Ford Explorer Isnt Recommended by Consumer Reports. The touch screen goes blank often. I am being forced to pay $2,381.50 for something that they know is a safety problem but they refuse to acknowledge. Battery has been replaced every year. CoPilot helps you avoid any tricks, traps, and scams. We search every car at every dealer so you don't have to, we give you data and insights you won't find anywhere else, and we rank every car so it's easy to find the best car at the best price. If theres a leak, you need to repair this problem before you refill the system. How can this not be a recall, how is this something owners who buy a luxury SUV should be required to pay out of pocket. Dylan concentrates his practice on investigating and prosecuting fraud matters on behalf of whistleblowers, consumers, and employees. My issue again is with Ford for knowing they have an issue and not stepping up to Own it. It stayed locked, about 15 degrees to the right, and would not free up. Any leaks should be dealt with promptly. steering on my car failed turning onto off ramp and could not steer the car with out a lot of effort missed the car in front of me and came to a stop on side of over pass missed the bridge called my dealer to have it looked at steering rack motor seized apparently it is a problem with 2015 2016 explorers cant find steering racks any where in north America I have been waiting for parts still no eta can you help with this problem thanks [XXX] email is [XXX]. Power Steering Assist May Fail NHTSA Recall ID: 14V286000 This recall affected 179,027 potential units: Ford Explorers dated from 2011-2013 and built from May 17, 2010-February 28, 2012. He tried to drive however, the steering became hard to steer. Ford just announced two recalls involving almost 775,000 Explorer SUVs and another for 2020-2021 Lincoln Aviator SUVs. The 2016 Ford Explorer isn't all you think it is. It does this by using a hydraulic pump to create a force on the steering wheel that assists in turning the car. Rack and pinion making crackling noises My safety still at risk if I continue driving Yes the dealer ordered the part but is unavailable due to back order. Ford doesn't stand behind obvious design flaws. This prediction is based on data from 2020, 2021 and 2022 models. However, its important to get a scanner compatible with the power steering assist system in your car model. Steve represents consumers, employees, and whistleblowers harmed by corporate misconduct in a variety of complex litigation cases. Left for work steering locked up with no warning luckily not at a bad part of my morning commute I was doing 55mph was able to come to safe stop tried steering wheel back and fourth after a few attempts it started to tun but was very hard to turn so I turned around and on my way back home numerous lights came on on dash hill assist unavailable terrain management system fault loss of steering and I can't remember the other 1 but I was able to make it home. 5. On February 7, 2018, I experienced a sudden failure of my power steering in my 2013 Ford Explorer with 128,000 miles on the odometer. Makes too much of an odd noise when driving. This steering issue developed on a particularly cold day in December (less than 20 degrees out), however, it is unclear if this issue was related to the colder weather. We will see what else happens but so glad we spent 3k on a bumper to bumper warranty for 7yrs or 70k mi from date of our purchase. (Heres What Causes it). We have earned over $1 billion for our clients and have achieved some of the largest auto defect settlements on record. The steering locked up and I nearly hit the side of the house. gave out two three years later. Ford said the recalled Explorers were built between 2012 and 2017 at plants in Chicago and Russia. Same problems including multiple electrical failures, exhaust odor, horrendous gas mileage.Not only will I ever own a explorer again I will no longer own a ford. I attempted to work with Ford directly to assist in this repair, as it was not covered under warranty, this happened at 40k miles. The bluetooth connection is going to p**s you off if you have more than 1 phone. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Repairing leaks, electrical problems or major components can cause the bill to go up much higher. Ford is aware of this issue but still fails to recall this problem. As stated above, check with Ford to ensure that the vehicle you are considering buying has already had all recall work completed prior to purchase. When I turned the vehicle off and back on, the power steering worked perfectly and there were no error warnings. Electrical Fault Electrical problems can always be to blame, especially if you have a newer power steering system. Since its first introduction, the power steering system has become more advanced. Complaints can be spread across multiple & redundant categories, & are not organized by problem. I pulled over to research the lights in the Owner's Manual, which indicated an issue with the brakes. Bringing my out of pocket to roughly $1k. All rights reserved. Gibbs Law Group is opening a class action lawsuit in this matter so clearly there are red flags that are being ignored. It is unfortunate that Ford continues to see these recalls. I see a lot of recalls for earlier years but none for 2016. Seven problems related to electric power assist steering system have been reported for the 2016 Ford Explorer. No warning light or safety message was displayed by the vehicle when the issue occurred. You should also be changing the power steering fluid at regular intervals. But there is data to suggest that carbon monoxide was elevated in certain driving scenarios.. The sport utility vehicle ruled the 1990s and the 2000s. Never get taken advantage of at the dealership and long story short they told me there data. The most accurate and up-to-date used car information angry after a 10 second search to find the... When restarted it appeared to work fine result an accident can result from loss of steering control be sure have! 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