Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. Used for indoor use. When the order arrived, the base of the statue (a statue of the Virgin Mary) was in pieces, totally separated from the rest of the statue. But just be aware, you might be waiting by your porch for a while. I am a repeat customer of theirs so I would think they would care. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. The breakdown of feedback from customers is: Buyers generally write of Design Toscanos good selection and quality products. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. The museum-quality period piece is currently on sale for $120 (marked down from $140). 4.5 out of 5 stars 768 ratings. I would have expected them to at least waive the $111.00 shipping charge. The lightweight collectible weighs just 2 lbs and measures 9 W x 13 D x 11 H inches. The Creation Wall Sculptures (19) Questions & Answers (1) Hover Image to Zoom share Share print Print $ 68 77 Pay $43.77 after $25 OFF your total qualifying purchase upon opening a new card. Well I went outside to do some pruning and added water to birdbath. So I screen shot all this to customer service and said there have til the end of the week to refund my card and I'm going to BBB right now to complain.what is wrong with these peopleterrible, 1st of 6 Pieces Does Not Disappoint Doves of Peace, POOR PRODUCT FINISHINGSubmitted August 6, 2019I purchased five outdoor garden sculptures last year (2018), from Design Toscano.Four of them are showing signs of deterioration, with the greenish-black paint flaking off in big patches. Love, love, love their items especially the dragons! Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. However, I will not accept rudeness from staff. I purchased 2 art deco style lamps and one console cabinet. Design Toscano offers specialty home and garden dcor, fountains, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. Here are 8 tips for writing great reviews. All these reviews are spot on the negative ones. Research the items before you buy. You need to do your homework and call customer service before shopping from any online sight. This company is horrible. Design Toscano offers specialty home and garden decor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. Measuring 18 W x 7 D x 11 H inches, this sculpture only weighs 5 lbsdespite its grandeur and has two holes on the back for easy hanging. I won't be back to Design Toscano for another purchase of any kind. Your email address will not be published. 32. . Quality 7. 2023 Trustpilot, Inc. All rights reserved. After 25 years of association with this company, no more. This Design Toscano dragon statue measures 18 W x 26 D x 18 H inches, so its over 2 feet in length and weighs 22 lbs. I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. Toscano's colorful collection is the proud culmination of our journeys, creativity and imagination. Operating from their headquarters in Illinois, the brand continues to create new sculptures, furniture pieces, accents, and more, to be admired or gifted to loved ones. Fuck no was my mothers response when I asked if she wanted an immortal seagull sculpture from Design Toscanobut her tone said Wait show me a picture. Customer service always quick to respond with very helpful hints. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. This alligator was beautiful for about 30 days in the sun and now after 75 days outside it has faded so bad it look 20 years old. The companys website is overflowing with different themes of decorfrom Art Nouveau to Fantasy, with mermaids and cherubs sprinkled in between! It goes against our guidelines to offer incentives for reviews. GET EXCLUSIVE SALES & COUPONS! Check outIconick, a digital wall art company that specializes in creating inspirational designs. Picture is through an upstairs window. I ordered two push plates online 7/19/22 for a total of $49.67. Too many people B**** and complain when their not happy, but say nothing when they're happy. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. I would have not ordered from them had I known they weren't in stock. Design Toscano has very poor Customer Service! It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. Where are the egyptian design toscano items manufactured? Now I'm taking it back out of my front yard and putting it between a couple bushes. the glass parts do not sit well in the brass parts. I contacted customer service ( Katie whom was essentially worthless in considering options I presented by e mail) To find interior design nirvana, experts always follow these eight underlying principles. Dont let the looks fool you though, it still needs to be taken indoors in freezing temperatures! I am a repeat customer of theirs so I would think they would care. Order st francis statue. Will order again. We peeked further into the Remembrance and Redemption Angel Statue: Grande to find out what customers actually have to say. Not happy. 15 gorgeous backdrops for your next Zoom call. Cs was supposed to get back to me but never did. Find out how we combat fake reviews. I was renovating a room, and finished in time to receive the statue, and I waited. Will always return to them for my decorating needs! This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. I will NEVER by another product from this company! Outdoors Garden Center Outdoor Decor Garden Statues Design Toscano 32 in. Come Judgement Day, I firmly believe that the dragons and tabby cat waiter side-tables of Design Toscano shall inherit the earth. You need to do your homework and call customer service before shopping from any online sight. I even checked my spam folder and it was not there. The one who puts her Glory Years right up on that Grecian-inspired pedestal, beside a pack of Parliaments and the Sally Hansen Miracle Gel? But let me pump the brakes, in case you're new to Design Toscano. Anyone can write a Trustpilot review. We have both taught the arts for CalState for forty-some years, and always warn students to look at the face first! # 3 I send it back and have them repaint it. This Design Toscano review will fly over the brands thoughtful and emotion-provoking celestial sculptures. I was shocked when I saw that Design Toscano charged my credit card before actually shipping the items. Ms. Kathleen Matej, Vice President of Customer Service. Required fields are marked *, This field is required Though the chess set is not included, Design Toscana has a variety to choose from. They would not accept my $50 VISA payment and then the remaining balance on another VISA. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. do you accept paypal payment? This Design Toscano review will take a good look at the brand and its bestsellers, fill you in on what customers have to say, provide information on discounts, and more. Get Is Design Toscano Going Out of Business. And waited. Now I'm taking it back out of my front yard and putting it between a couple bushes. b. The Toscano rep confirmed, then completed the order. Nothing of the bad reviews happen to me.the delivery was fast. 4.6 out of 5 stars 716. Patient Services. I live in Florida and placed it outside in a screened in porch. Angel, Dove, Bald Eagle, and Owl wall sculptures. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Both up on my roof now. Shop new arrivals and save big today! The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. Why visit the pyramids of Giza, when you can order to your very home a (surprisingly ripped??) I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. Finally I got their return documentation, but they pointed out that they would not refund initial shipment. Bye bye. Nothing fell on it, no one played with it, it just had sat there. Products that go with this End tables, lamps, coffee tables and more . This is 7 months later. I received an alligator statue from this company last Christmas. Restoring any closed widgets or categories. Eyeballs on overload yet? Can't fault them. 3. The Design Toscano profile on Biz Rate Surveys (bizratesurveys.com) shows a customer rating of 9.1/10. I emailed back why was my card charged and to email me the forms. They refuse to get back with me! It is severely cracked so evidently it does not do well outside. Yes, stunning piece but poor workmanship. Others have noted similar details. If a company cannot figure out how to accept payment for their items, they seriously need to close their doors. Well a month later. Considering the selection, quality, and affordability, this Design Toscano review believes that their products are worth the buy. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. A great discussion piece for an opulent lounge or drawing room, the Sixteenth-Century Italian Replica Globe Bar is perfectly outfitted for all your entertaining needs. It is not art; it is a scam. Verification can help ensure real people write reviews about real companies. In regards to the latter, the folks at Design Toscano travel directly to the source for all historical replicas, so you can rest assured that the Italian sculptors statue was first conceived to be dancing its heart out to Calvin Harris in a ribbed tee. Emailed them several times but still no response! Now, this Design Toscano review will move on to the brands pros and cons. Robbing Peter to pay Paul comes to mind! Great for Halloween. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. As a matter of policy, BBB does not endorse any product, service or business. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). Outdoors Garden Center Outdoor Decor Garden Statues Design Toscano 28 in. Design Toscano The Four Goddesses of the Seasons Statue All Four, Ancient Ivory . The site is filled with so many beautiful pieces! Girl with birds statue. Do not shop here. Bye bye. Design Toscano offers specialty home and garden decor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation. I ordered an unusual statue of the Blessed Mother. After resolving that minor issue, my order was finally charged to my account. Design Toscano-garden statues, indoor statues, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. Considering the selection, quality, and affordability, this Design Toscano profile on Biz Rate Surveys ( ). Sit well in the brass parts real companies to learn more about reviews and trust sitejabber.com. Is particleboard copy of the Blessed Mother will never by another product from this company, no played! Biz Rate Surveys ( bizratesurveys.com ) shows a customer rating of 9.1/10, then the! 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design toscano going out of business